my favorite customer service slip ups
here are some extra ones that made me break out in tears enjoy
did the beat go off?
i nut and then my meat go soft?
her daughters got the whooping cough?
i brake and let the children cross?
Let me examine closer *my eyes turn purple and blaze with spiritual power* oh yeah no that's an egret not a heron, it's got black legs
At work we took on a group of people who 'might need extra support' from a get into work scheme.
One guy could not work from home, which is like 60% of the contract, and would be an immediate no-hire. He couldn't work from home cos he shared his room with 3 brothers. It was SO EASY to get him a full time desk
A girl didn't clock on remotely, didn't call, didn't come in to the office, immediate end of probation period material. Called and she'd been hot-spotting from her phone for two weeks because she doesn't have WiFi, her mobile bill was bigger than she expected and came in before we'd paid her. Couldn't pay it, overdrawn on account with charges and phone cut off.
Girl was literally living on the knife edge of poverty and throwing everything she had into the chance of keeping this job.
We gave her a WiFi dongle and she stayed with us. Just one little bit of help.
Our service desk took on a new call agent who is autistic. Working from home through the pandemic she was fine; on return to site, it soon became clear that she was struggling - not with the calls, but with being in the office interacting with the rest of the team. Following discussions, her working pattern was rearranged so that she splits her time between the office and homeworking; she was given use of a private office instead of sharing with other call agents; and she was allowed to bring her support worker to work with her every day. Simple adjustments which have made all the difference, and we get to keep a really good member of staff who might otherwise have given up and quit.
[Image description: post by LiquidMotion: "I had a new guy working for me once in retail who fell asleep a few times during his shifts. I had coworkers and customers both tell me they thought he was on drugs cuz he'd nod off right in the middle of something like that. When I talked to him about it it turned out he was homeless and he'd been living in his car and being harassed by cops for sleeping in it, so every night he'd sleep an hour or two and get up and drive to a new spot, sleep another hour or two and get up and move again. I moved his schedule a bit and had him start parking in our private lot and talked to some other managers to make sure he'd get left alone there. Only took the kid a few weeks after that to get on top of himself and get a room. Some people just need a little help."]
It’s funny to me that I’ve met people named Grace, Faith, Patience and Chastity. It is so funny that Puritan names have survived so long and are still so popular if you take a step back and think about it. She’s getting Starbucks today and accusing a townsperson of witchcraft tomorrow.
AND DESTINY, I’ve met so many Destinys.
Nobody even chooses the COOL Puritan names like Punishment, Humiliation, Refuge, Relief, Obedience. And it’s always girls getting Puritan names nowadays. When am I going to see a baby boy named Submit To His Will.
Thats the name of an ex-fundamentalist kinky gay if ever I heard one
kinky evil former Puritan vampire
i found out i had a quaker cousin from the 1600s named Wrestling. as in, from the torah, Jacob’s wrestling with an angel. She also had a brother named Repentance and one of her sisters was named Fear.
Absolutely losing my mind over Love, Patience, Fear, Wrestling and fucking Jonathan
you used to call me on my hands-free talking glove
I’m just wondering how they can possibly market this as hands-free
I am. exhausted. but I will draw for the joy of creation
the joy of creation??? fnaf reference?????
literally as I typed this post I thought to myself "huh wasn't there a fnaf game called that. oh well I'm sure no one will think that's what I mean." then 30 seconsd passed and here we are. just you and me now steence. just you and me
and freddy
and freddy